Gratuity is a form of financial benefit that an employer provides to an employee as a reward for their long and dedicated service to the organization. In India, the
Payment of Gratuity Act, 1972 governs the payment of gratuity to employees who have worked for five or more continuous years in the same organization. This is applicable to employees in factories, mines, and establishments with 10 or more employees.However, there are instances when companies fail to disburse the gratuity despite the employee being entitled to it. If you are facing such a situation, here’s what you can do:
1. Understand Your Entitlement Under the Gratuity ActBefore you file a complaint, it’s important to understand that under the
Payment of Gratuity Act, an employee is entitled to gratuity if:·
They have worked for a minimum of five years in the same company (except in cases of death or disability).·
The employer is covered under the Act (i.e., the company should have 10 or more employees).The amount of gratuity is calculated using the formula:Gratuity=Last drawn salary×Number of years of service×1526\text{Gratuity} = \frac{{\text{Last drawn salary} \times \text{Number of years of service} \times 15}}{26}Gratuity=26Last drawn salary×Number of years of service×15Where:·
Last drawn salary includes basic salary and dearness allowance.·
15 is the number of days of salary for each completed year of service.·
26 is the number of working days in a month.
2. Steps to Take if Your Gratuity Is Not PaidIf your employer has not paid your gratuity despite being eligible, here’s what you can do:
Step 1: Contact Your Employer/HR Department·
Send a written request to your employer or HR department requesting the payment of your gratuity. Make sure to send the request via
registered post or
email with read receipt so that you have a record of your communication.·
Follow up regularly for updates.
Step 2: File a Complaint with the Labor CommissionerIf your employer fails to respond or refuses to pay your gratuity, you can approach the
Labor Commissioner in your area. Under the Payment of Gratuity Act, the Labor Commissioner has the authority to ensure that gratuity is paid to employees.To file a complaint:· Visit the office of the
Labor Commissioner.·
Fill out the grievance form and submit necessary documents, such as your employment details, salary slips, resignation letter, and communication records with your employer regarding gratuity.· The Labor Commissioner will then intervene and initiate a process to ensure that your gratuity is paid.
Step 3: Approach the Controlling AuthorityEach region has a
Controlling Authority designated under the Payment of Gratuity Act. This authority is responsible for overseeing the proper implementation of the Act and can help in settling disputes.· To approach the
Controlling Authority, you will need to submit a formal
complaint with all relevant documents.· This can include your employment records, payment details, resignation/retirement letters, and communication with your employer.
Step 4: Legal Action through the Labor court or TribunalIf the
Labor Commissioner or
Controlling Authority fails to resolve the issue or the employer still refuses to pay, you have the right to take legal action.· You can
file a case in the
Labor Court or
Industrial Tribunal under the
Payment of Gratuity Act, 1972.· You may seek legal assistance to ensure that your case is presented correctly.· The court will review your case and issue an order for the payment of the due gratuity amount along with interest.
3. Documentation Needed to File a Gratuity ComplaintWhen filing a complaint, make sure you have the following documents ready:1.
Employment Details: Your employment contract, joining date, and leaving date.2.
Salary Slips: Copies of your salary slips to show your last drawn salary.3.
Resignation Letter: A copy of your resignation or retirement letter.4.
Email/Letters: Copies of emails or written communication sent to your employer about the gratuity payment.5.
Proof of Service: Any other documents that show your duration of employment with the company.
4. Can You Claim Interest on Unpaid Gratuity?Yes, if your gratuity is not paid within the
specified time (30 days from the date it becomes due), you can claim
interest on the amount. The interest is usually calculated at a rate specified by the government, which is generally around
10% per annum.
5. What If the Employer Declares Bankruptcy or Closes the Business?If the employer has closed the business or declared bankruptcy, the employee can still claim their
gratuity from the relevant government authority.· In case of company closure, the
employee provident fund organization (EPFO) or the
Labour Commissioner can step in to assist in recovering the dues.· If the company is undergoing insolvency proceedings, the
insolvency professional handling the case can also help in ensuring that employees' claims, including gratuity, are considered.
6. Conclusion: Know Your RightsGratuity is a legal entitlement under indian law, and employers are legally bound to pay it if the conditions are met. If your employer refuses or delays payment, you have several avenues for seeking redressal:1.
Approaching the employer first through formal communication.2.
Filing a complaint with the Labor Commissioner or
Controlling Authority.3. Taking
legal action through a
Labor Court or
Industrial Tribunal if necessary.Knowing your rights and understanding the procedures will help you navigate the situation effectively and ensure that you receive the gratuity owed to you.
Remember: The Payment of Gratuity Act is there to protect your interests as an employee, and the law provides clear steps for pursuing your claim.
Disclaimer:The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.