Did your train get delayed for
more than 3 hours? Don’t worry—you could be
eligible for a full refund. Here’s how you can claim it.
🔹 1. Who Can Claim a Refund?
· Passengers whose
train is delayed by 3 hours or more.· Applicable
only if you cancel the ticket before your journey begins.· Works for
all classes of travel booked through indian Railways.
🔹 2. Check Your train Status
· Before initiating a refund, confirm the
actual train delay.· You can check on:o
IRCTC website or appo
Indian Railways official enquiry counterso SMS or whatsapp notifications if subscribed
🔹 3. Cancel Your Ticket
1. Log in to your
IRCTC account (website or app).2. Go to
‘Booked Tickets’ and select the ticket you want to cancel.3. Tap on
‘Cancel Ticket’ and confirm.⚠️ Remember: Cancel
before your journey starts to be eligible for a full refund.
🔹 4. Receive Your Refund
· The
refund will be processed automatically to the payment method used during booking.· Typically, it takes
3–7 business days for the money to reflect in your account.· No
cancellation charges apply if delay is 3 hours or more.
🔹 5. Keep Your Ticket Details Handy
· Always
save a screenshot or confirmation of your booking and cancellation.· This ensures
smooth processing in case of any delays in refund.
🔹 6. Extra Tips
· If traveling via
e-ticket, the refund process is
fully online.· For
counter-booked tickets, visit the
nearest railway reservation counter.
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