⚡ EV Battery Died on the Highway? Here Are Emergency Numbers to Call

Kokila Chokkanathan
As electric vehicles (EVs) become more popular in india, drivers data-face a new kind of challenge: running out of battery on the highway. Unlike petrol or diesel vehicles, an EV cannot be refueled instantly, which can leave drivers stranded in unsafe or inconvenient locations. Knowing emergency contacts and backup options can help you stay safe and get back on the road quickly.

🛑 1️⃣ Stay Calm and Ensure Safety First

When your EV battery dies on the highway:

  • Switch on hazard lights immediately to alert other drivers.
  • Move the vehicle to the shoulder or a safe spot if possible.
  • Avoid attempting risky maneuvers or pushing the vehicle on a busy highway.
  • Keep emergency triangle reflectors handy, especially if you break down at night.
Safety is the first priority before calling for assistance.

📞 2️⃣ Call EV Roadside Assistance

Most EV manufacturers provide dedicated roadside assistance services. Depending on your vehicle brand, you can call these numbers:

EV Brand

Roadside Assistance Number

Services Provided

Tata Nexon EV / Tigor EV

1800 209 7979

Mobile charging, towing, on-site support

MG ZS EV / Astor EV

1800 103 3232

Battery recharge, towing, vehicle diagnostics

Hyundai Kona / Ioniq 5

1800 102 1313

Emergency charging, towing, pick-up

Mahindra e-Verito / eXUV300

1800 209 7979

Mobile charging, recovery service

Kia EV6 / Niro EV

1800 102 1123

On-site assistance, towing, mobile charging

🔹 Tip: Keep your EV manufacturer’s customer care number saved on your phone for emergencies.

🔋 3️⃣ Use mobile EV Charging Services

If towing is not immediately available, some mobile charging services can give enough charge to reach the nearest station:

  • ChargeUp – Provides mobile EV charging in select cities and highways.
  • EVgo / EESL mobile Charging – Offers on-the-spot battery top-ups for stranded EVs.
Check the app or website of your EV brand as some companies offer built-in emergency charging booking.

🗺️ 4️⃣ Locate the Nearest EV Charging Station

Modern EVs often have navigation systems integrated with charging station locations. You can also use apps like:

  • PlugShare – Lists public charging stations across India.
  • Ather Grid – For Ather EV owners.
  • IONITY / Tata Power EZ Charge / Fortum Charge & Drive – Networks for various EV brands.
🔹 Tip: Plan long trips in advance and ensure your route has charging infrastructure.

🛠️ 5️⃣ Other Helpful Tips for Highway EV Breakdowns

  • Keep a portable charging cable in your car for emergencies (if compatible with public chargers).
  • Avoid completely draining the battery; maintain at least 20–30% during long trips.
  • Share your location with friends or family if stranded.
  • Know the towing policy of your insurance provider; some EV-specific policies cover breakdown towing.
🧭 6️⃣ Stay Updated With EV Community Help

Online EV communities can also provide real-time help:

  • Telegram / whatsapp groups for local EV owners
  • EV Forums like EV india Forum for assistance and advice
  • Many owners help arrange emergency charging or tow services if you’re stuck
✅ Final Takeaway

Running out of battery on the highway can be stressful, but preparation is key.

Always know your EV’s emergency roadside assistance number.

Use mobile charging or towing services to get back on the road.

Plan trips with charging stations in mind to avoid unexpected breakdowns.

With these tips, EV drivers can stay safe and minimize inconvenience even if the battery dies mid-journey.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

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