📱 How to Add a Second Mobile Number to Your Bank Account: Step-by-Step Guide

Balasahana Suresh
1. Why Add a Second Number?

  • Helps you receive OTPs, alerts, and transaction updates on another trusted number.
  • Useful if your primary number is lost, inactive, or shared with family members.
  • Ensures you don’t miss critical banking notifications.
2. Method 1: Via Internet Banking

Log in to your bank’s net banking portal.

Go to Profile/Personal Details/Mobile Number Update.

Enter your secondary mobile number.

Verify using an OTP sent to your primary number.

Confirm and submit the request.

✅ Most banks process the change instantly or within a few hours.

3. Method 2: Through mobile banking App

Open your bank’s official app.

Navigate to Settings → Update mobile Number.

Choose the option to add a new number.

Enter the new number and your registered details.

Verify with OTP and submit.

📌 Some banks may allow you to retain both numbers, while others replace the old one—check carefully.

4. Method 3: By Visiting Your bank Branch

Carry valid ID proof (Aadhaar, PAN, Passport, or Driving License).

Request a Mobile Number Update Form at the branch.

Fill in your primary and secondary numbers.

Submit the form with your signature verification.

Bank staff will update your account within 1–3 working days.

5. Method 4: Using ATM (Limited Banks)

  • Some banks allow updating mobile numbers via ATM:
Insert your debit card and enter PIN.

Select Update mobile Number or Profile Update.

Enter the new number and verify via OTP.

⚠️ This option may not be available for all banks.

6. Important Points to Remember

  • Always use a trusted number you have permanent access to.
  • Keep your KYC documents ready, as some banks may ask for Aadhaar or PAN verification.
  • OTP verification is mandatory for security.
  • Once updated, both numbers (if allowed) will receive transaction alerts and bank communications.
✅ Bottom Line

Adding a second mobile number is a simple process but ensures you never miss banking alerts. Whether through internet banking, mobile app, ATM, or branch, following the proper steps will keep your account secure and fully accessible.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

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