Incoming Calls to Display Caller Name Soon: What CNAP Means for You

Kokila Chokkanathan
A major change is coming to the way indians receive mobile calls. The Department of Telecommunications (DoT) has instructed all leading telecom operators—Jio, Airtel, BSNL, and Vodafone-Idea—to roll out the Caller Name Presentation (CNAP) feature across their networks.

Here’s everything you need to know about this new feature.

🔹 1. What is CNAP?

· CNAP (Caller Name Presentation) is a service that displays the caller’s name on your phone when you receive a call, even if the number is not saved in your contacts.

· The feature aims to help users identify who is calling, making calls more transparent and reducing nuisance calls.

🔹 2. How It Works

· Telecom operators maintain a database of registered numbers and their associated names.

· When someone calls you, the network fetches the caller’s name from the database and displays it on your screen.

· Works for both mobile and landline calls, depending on the operator.

🔹 3. Benefits for Users

1. Identify Callers Instantly – Know who’s calling before picking up.

2. Reduce Spam and Fraud Calls – Helps in avoiding unwanted or suspicious calls.

3. Enhanced User Experience – No need to guess or constantly check unknown numbers.

🔹 4. Who Will Implement CNAP

· All major telecom operators in India:

o Reliance Jio

o Bharti Airtel

o BSNL

o Vodafone-Idea

· Smaller operators will also be encouraged to adopt the feature gradually.

🔹 5. Timeline and Availability

· The DoT has directed operators to roll out CNAP across networks soon, though exact dates may vary by provider.

· Users will likely see CNAP working automatically, without needing additional apps or settings.

🌟 Bottom Line

The CNAP feature will make incoming calls more transparent and user-friendly, helping people avoid spam and fraud while improving the overall calling experience.

Soon, you’ll know who’s calling before you even pick up, making mobile communication smarter and safer.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

For more interesting updates click and follow Indiaherald WhatsApp channel

Find Out More:

DoT

Related Articles: