🔥 Comet Controversy: Why Amazon and Perplexity Are Clashing Over a Shopping Bot
The idea? Simplify online shopping by letting AI handle product searches and checkouts. But this futuristic convenience quickly ran into real-world policy problems.🚫 2. amazon Says “Stop!” — The Bot Broke the RulesAmazon reportedly asked Perplexity to cease using Comet on its site.
The reason: Comet wasn’t identifying itself as a bot while placing orders or browsing, which violates Amazon’s automated access and purchasing policies.
Amazon strictly prohibits bots that mimic human behavior without disclosure — a rule designed to protect both customers and platform integrity.🧩 3. What Exactly Did Comet Do Wrong?According to amazon, Comet’s actions fell under “undisclosed automated activity.”
That means it was:· Accessing Amazon’s marketplace without permission· Making requests as if it were a human user· Possibly scraping data or performing transactions without transparencyWhile Perplexity likely intended Comet to make shopping more efficient, the lack of clear disclosure triggered Amazon’s compliance alarms.⚖️ 4. The Rules Behind the RiftAmazon’s Terms of Service clearly state that:“Automated tools, bots, or scripts accessing or interacting with amazon without express permission are prohibited.”So even if Comet was harmless in intent, failing to identify itself as a bot is considered a policy violation. amazon is known to enforce this rule strictly, even against large companies.🤖 5. Perplexity’s Position — Innovation or Interference?Perplexity, known for its AI-powered search and chat tools, has not issued a detailed public response yet.
However, the company is positioning itself as a direct competitor to traditional search and e-commerce experiences — using AI to find the best deals and recommendations.
This clash could shape how AI startups collaborate (or collide) with major tech ecosystems.💥 6. Why This Fight Matters for the Future of AI ShoppingThe Amazon–Perplexity conflict raises bigger questions:· How transparent should AI agents be when acting on behalf of users?· Can platforms restrict AI from using their data or services?· Who controls the future of AI-assisted e-commerce — big platforms or independent innovators?The outcome could set important precedents for AI integration in online marketplaces worldwide.🛒 7. Final Takeaway: The Age of “Shopping Bots” Has BegunWhile Comet may have hit a temporary roadblock, it’s clear that AI-driven shopping assistants are here to stay.
The tension between innovation and platform control will likely define the next wave of online retail.🚀 One thing’s for sure — the Comet may have crashed, but it’s lit up a new debate in the AI universe. Disclaimer:The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.