Ayushman Bharat Yojana: How to File a Complaint if Hospitals Deny Free Treatment
The Ayushman Bharat Yojana provides eligible beneficiaries with cashless treatment up to ₹5 lakh per year at empaneled hospitals. However, there have been reports of hospitals refusing treatment even when patients present a valid Ayushman Card. Here’s how you can take action if this happens.What to Do if a Hospital Denies Treatment1. Verify Empanelmento Before admission, check if the hospital is empaneled under Ayushman Bharat.o Only empaneled hospitals are required to provide free treatment under the scheme.2. Document the Issueo Keep a copy of your Ayushman Card.o Note the hospital name, date, time, and staff involved.3. File a Complainto Complaints can be filed online through the Ayushman Bharat portal: https://pmjay.gov.in/o Alternatively, you can call the toll-free number 14555 to report the issue.o Provide all necessary documents and details to ensure a quick resolution.4. Follow Upo After filing, you will receive a complaint reference number.o Follow up regularly until the hospital complies and free treatment is provided.Key TakeawayIf a hospital refuses free treatment under Ayushman Bharat, beneficiaries have the right to file a complaint online or via the toll-free number. Always ensure the hospital is empaneled and keep all documentation ready to protect your rights. Disclaimer:The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.