The kind of frauds that are coming to the fore amidst the rapidly growing popularity of
wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital
banking is a matter of great concern today. Fraudsters steal lakhs of rupees from
bank accounts. But now RBI has taken a big step to stop such frauds. The central
bank has drafted new rules, which will make it safe for everyone to use
wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital banking. From internet
banking to
mobile banking, all the online
services provided by the
bank are included in this new guideline of RBI.
What is the new draft of RBI?
Under the new rule, the
bank will have to give its
customers the option whether they can only
view the
bank account online or want the full transaction service. The
bank cannot force anyone to use
wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital
banking, even if they want to use only the debit card.
RBI also wants the
bank to take permission of the
customer before signing up for
wallet PLATFORM' target='_blank' title='digital-Latest Updates, Photos, Videos are a click away, CLICK NOW'>digital services. Every
customer will be clearly told how much will be charged for him. If there is any problem, then how it will be resolved and information about every transaction must be given to him through email or SMS.
Another important thing is that the
bank cannot force to take any third
party products like investment plans or insurance, nor can it show it on its website without RBI's permission.
The
bank will have to do this work
To crack down on online fraud, all banks will have to use fraud detection tools, so that any kind of suspicious transaction can be closely monitored. They will also have to study the daily expenses of the
customers, so that any transaction that is different from this can be easily identified. This draft has been shared by RBI on Monday. The central
bank has sought suggestions from banks, experts and
people on this by
august 11, 2025.