WhatsApp: How to Order Food on a Train Using WhatsApp – An Easy Step-by-Step Guide

G GOWTHAM
Traveling by train in india just got easier for food lovers! Now, you don’t have to rely on station vendors or pantry cars to get your meals. Thanks to IRCTC and whatsapp integration, you can order food online and get it delivered to your seat while the train is moving. Here’s how it works.

1. Check If Your train Is Eligible

Not all trains have this facility. Make sure your train supports onboard food delivery via IRCTC:

  • Trains like Rajdhani, Shatabdi, Duronto, and select express trains usually have this service.
  • Food delivery depends on the stations your train stops at, so check the availability before ordering.
You can check the list of eligible trains on the IRCTC website or app.

2. Save the Official whatsapp Number

IRCTC allows passengers to order food through WhatsApp chat.

  • Number to Save: +91-8826249999
  • Save this number to your contacts as something like “IRCTC Food”.
3. Send Your Order on WhatsApp

Once your train is eligible and you have saved the number:

Open WhatsApp and start a chat with IRCTC Food.

Send your PNR number: This is a 10-digit number printed on your ticket. It helps identify your train, coach, and seat.

The bot will reply with a menu and stations where food delivery is available.

Choose your meal: Select the dish you want, the quantity, and confirm your order.

4. Confirm Delivery Details

The whatsapp bot will ask for:

  • Coach number and seat number (from your ticket)
  • Delivery station (where the food will be handed to you)
Once confirmed, you’ll get an order confirmation and expected delivery time.

5. Payment Options

You can pay online using:

  • UPI apps (Google Pay, PhonePe, Paytm, etc.)
  • Debit/credit cards
  • Net banking
Most services do not accept cash at delivery, so make sure to pay via the app.

6. Receive Your Meal Onboard

  • Your food will be delivered at the station where your train stops.
  • Look out for the delivery staff at your coach during the stop. They’ll usually call out your coach and seat number.
7. Tips for a Smooth Experience

  • Order in advance: Place your order at least 30–60 minutes before the train reaches the station.
  • Check train delays: Delivery depends on train timing, so minor delays can happen.
  • Track your order: The whatsapp bot sometimes provides updates on order status.
  • Keep your ticket handy: Delivery staff may ask for your PNR for verification.
Bottom Line

Ordering food on a train via whatsapp is now fast, convenient, and contactless. Whether you’re craving a hot meal during a long journey or want to skip unhygienic platform food, this service makes it easy to get freshly prepared meals delivered right to your seat.

 

Disclaimer:

The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of any agency, organization, employer, or company. All information provided is for general informational purposes only. While every effort has been made to ensure accuracy, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or suitability of the information contained herein. Readers are advised to verify facts and seek professional advice where necessary. Any reliance placed on such information is strictly at the reader’s own risk.

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